If I were to be bluntly, brutally honest, I would describe BSA Optics‘ products as "affordable, functional, but nothing special", at least from my own personal experience. They get the job done, and they are great for people with limited budgets, but there can be concerns about long-term reliability, and some of their stuff just screams "tacticool to excess!"
A few years back, I purchased a 2005-era BSA RMDS Multi-Dot reflex sight for use on my M1A*, but I have not tinkered around with it for at least a year now. After this past weekend, I realized that my Millet DMS scope was just too much glass for my airsoft rifle (more on that later), so I dug up the old red-dot to see if that would work a little better. Pop open the box, flip out the sight and… EWW! What the hell is all over my hands?
Something – and I am not entirely sure what – had happened to the black rubberized coating on the optic, to the point where the entire thing was sticky, gooey, malleable, and generally impossible to hold without some kind of obnoxious, adhesive residue ending up all over your hands. I wiped the sight down with soap and water… I even got up to using a Clorox wipe, but the stickiness showed absolutely no indications of going away any time soon. Again, ew.
On the suggestion of Better Half, I dropped BSA a line to see if they had any suggestions for removing this… junk… from their optic, and two days later, I received the following response:
Thank you for contacting us. Sorry to hear about the issue. Some of the older model’s had a rubber finish that would come off. Please send it back to us for replacement. Place a $10.00 check or money order made out to Gamo USA to cover return shipping and a description of the problem in the box with your return. The process takes 2-6 weeks.
Now, I know red-dot optics are not covered under BSA’s limited lifetime warranty… it even says that on their webpage. But, hey, given that a BSA-branded replacement would set me back somewhere in the neighborhood of $60, it is pretty much a no-brainer to take them up on their offer.
So here is to BSA Optics – you may not be Trijicon, but that is a good thing (at least for my wallet), and your customer service is pretty darned impressive regardless. And if you are looking for an affordable optic that its company stands behind even when they do not have to, you can certainly do worse than BSA.
(* Note: not the best optic to use, due to the glass being too high for comfortable cheek, or even chin, welds. However, it seemed to take the recoil like a champ, and its zero did not change noticeably over a couple hundred rounds.)
(Obligatory Up-Yours to the FTC: I received no compensation to write this post. I purchased the aforementioned sight with my own money, and will be giving BSA more money to replace it. Piss off.)