darksucking follow-up

As I mentioned previously, my Surefire 6P Defender had something of an issue a little while back. A rather catastrophic, disappointing issue. Well, the same day I wrote that post, I emailed Surefire with my contact information, and just yesterday, the new endcap showed up in the mail - at no cost to me, whatsoever. A quick unscrew and rescrew, and the flashlight was happily lighting up the world again without any problems at all. Also, of more interesting note, the endcap now has a metal collar around the plastic bits that failed on the first version... that addition, along with the Surefire Support people being so quick with a "we'll fix it, just tell us where to mail it" response, indicates to me that this failure was something of a common one in the past... However, like I said, the metal collar got added, and hopefully that will keep it from happening again in the future.

Yeah, I think I can live with this flashlight and company... not only is it a good flashlight, but the company immediately fixes defective problems, not only by providing me a new part, but redesigning obivious or repeated shortcomings. Works for me.

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This page contains an entry by Linoge published on 1542 14Jun08.

backups on the go was the previous entry in this blog.

hiding in not-so-plain sight is the next entry in this blog.

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